Legal
Cancellation & Refund Policy
How cancellations, rescheduling and refunds work for our services and products.
We want you to be happy with your booking or purchase. Please read this policy before booking or ordering.
A. Services — bookings, sessions, consultations, readings and healing
To reschedule or cancel a booking, please contact us as early as possible. Refund and rescheduling options depend on the service and how close the session date is, and will be confirmed when you book.
B. Courses
To reschedule or cancel a course booking, please contact us as early as possible. Refund and rescheduling options depend on the course and how close the start date is, and will be confirmed when you book.
C. Workshops
To reschedule or cancel a workshop booking, please contact us as early as possible. Refund and rescheduling options depend on the workshop and how close the date is, and will be confirmed when you book.
D. Retreats
To cancel or change a retreat booking, please contact us as early as possible. Refund and rescheduling options depend on the retreat and how close the date is, and will be confirmed when you book.
E. Physical products from the shop
If your order arrives damaged or incorrect, contact us as soon as possible with your order number and photos so we can help. Because crystals are natural products, colour, size and pattern can vary slightly from the pictures. Delivery and exchanges are covered in our Shipping & Exchange Policy.
If we cancel
We may decline or cancel an order or booking where necessary, and will refund any payment taken for it.
How to request a cancellation or refund
Write to us or message us on WhatsApp with your name and your booking or order details.
Contact us
Email: infodivingintodivinity@gmail.com
WhatsApp / Mobile: +91 98995 50201 (chat on WhatsApp)
Address: Delhi, India – 110042