FAQ
Frequently Asked Questions
Find answers to common questions about our healing services, readings, consultations, courses, workshops, retreats, bookings and spiritual shop.
General Questions
What is Diving Into Divinity?
Diving Into Divinity is a spiritual guidance, healing and learning platform offering personalised readings, holistic healing services, consultations, courses, workshops, retreats and spiritual products.
What types of services do you offer?
We offer readings, holistic healing services, consultations and spiritual learning experiences. Please see our Services and Consultation pages for the current offerings.
Can I contact you before booking?
Yes. If you are unsure which service is right for you, you are welcome to contact us before booking — by email, WhatsApp or phone.
Healing & Reading Services
What is the difference between a reading and a healing session?
Readings are generally focused on reflection, insight and guidance, while healing sessions involve complementary spiritual or wellbeing practices.
Which reading should I choose?
The right reading depends on what you would like to explore. Please review the individual service descriptions on our Services page, or contact us if you would like help choosing.
What healing services are available?
Our services are grouped into Readings, Energy Healing, Emotional Healing, Relationship Healing, Physical Wellness and Mental Clarity. The full, current list is on our Services page.
About Our Practices
What is Reiki healing?
Reiki is a gentle Japanese energy practice in which the practitioner channels universal life energy through light touch or hands held just above the body. Many people use it for relaxation and a sense of balance. Learn more about our Reiki Healing session or read What is Reiki Healing?.
How does a Reiki session work?
You rest comfortably, fully clothed, while the practitioner works through the main energy centres. You can share what you would like support with beforehand. Reiki is a complementary wellbeing practice and not a substitute for medical care.
Is Reiki available online?
Availability depends on the service. Please contact us to ask whether a distance (online) Reiki session is right for you.
What is an Akashic Records reading?
An Akashic Records reading is a spiritual reading that explores questions about your soul’s journey, patterns and purpose. See our Akashic Records Reading or read What are the Akashic Records?.
What happens during a Tarot reading?
You bring a question or area of life you want to reflect on, cards are drawn into a spread, and the reader interprets them with you to offer perspective and guidance. Book a Tarot Card Reading or learn in our Tarot Reading Certification.
What is numerology?
Numerology is the study of the symbolic meaning of numbers, such as those drawn from your name and date of birth, used for self-reflection. Explore a Numerology reading or the Numerology Basic to Advanced course.
How does an astrology reading work?
An astrology reading looks at your birth chart — based on your date, time and place of birth — to reflect on themes in your life. See our Astrology Reading and Astrology Basics to Advanced course.
What is crystal healing?
Crystal healing is a complementary practice that uses crystals placed on or around the body, or kept nearby, as a focus for intention and relaxation. Try a Crystal Healing session, our Crystal Healing Course or crystal bracelets.
How do I book a spiritual healing session?
Choose a service on our Services page and use Book Now, or go straight to Book a Session. We will contact you to confirm.
Booking & Sessions
How do I book a session?
Choose the service you are interested in and use the Book Now button or the Book a Session page. We will contact you to confirm your booking.
What information do I need to provide?
Depending on the form, you may be asked for your name, email, country, WhatsApp / phone number, the service, your preferred date and time, and a message.
Can I change my appointment?
Please contact us as early as possible if you need to change a booking. Any cancellation, rescheduling or refund is subject to our Cancellation & Refund Policy.
Courses & Workshops
What courses are available?
Our current courses are: Reiki Level 1, 2; Reiki Level 3 Master Course; Money Reiki Course; Numerology Basic to Advanced; Tarot Reading Certification; Astrology Basics to Advanced; Crystal Healing Course; and Dowser Course. See the Courses page for details.
Are courses suitable for beginners?
This depends on the individual course. Please review the course description or contact us for guidance.
What workshops are available?
Our current workshops are: Crystal Healing, Rudraksha, Chakra Healing, Meditation, Manifestation & Law of Attraction, Energy Protection, Mudra, Full Moon Healing and Chakra Balancing. More workshops are available on request. See the Workshops page for details.
How do I register for a workshop?
Visit the Workshops page and use the Book Now or Register Interest option, or contact us directly.
Retreats
What retreats are available?
Our current retreats are: Full Moon Healing Retreat, New Moon Manifestation Circle, Spiritual Detox Retreat, Meditation Retreat, Women’s Healing Retreat, Men’s Healing Retreat, Inner Transformation Retreat, Nature Retreat, Energy Healing Retreat and Yoga Retreat. Retreat dates, locations and availability are shared directly.
How can I enquire about a retreat?
Visit the Retreats page and use the Enquire Now option, or contact us directly for the latest dates and availability.
Shop & Products
What products are available?
Our shop currently offers Crystal Jewellery, Gifts & Decor, Kits & Bundles, Sage & Cleansing products, and the My Divine Journey e-book.
Can I ask about a product before purchasing?
Yes. Please contact us if you would like any clarification before you buy.
What payment options are available?
Payment options currently offered at checkout are Razorpay (UPI, cards and net banking) and PayPal. Prices are shown in Indian Rupees.
Payments, Cancellation & Refunds
What is the cancellation and refund policy?
Cancellation and refund eligibility is governed by our Cancellation & Refund Policy. Please review it before booking or purchasing.
Can I cancel my booking?
Please contact us as early as possible. Cancellation terms depend on the service and are set out in our Cancellation & Refund Policy.
Can I return or exchange a product?
Product returns and exchanges are covered by our Shipping & Exchange Policy and Cancellation & Refund Policy. If an item arrives damaged or incorrect, contact us with your order number and photos.
Online & In-Person Sessions
Are sessions available online?
Availability depends on the specific service. We offer sessions online and in person — please check the service details or contact us.
Can customers outside India book?
International customers are welcome to enquire about online services and the payment options available to them.
Safety & Wellbeing
Are these services medical treatments?
No. Spiritual and complementary wellbeing services are not a substitute for professional medical or mental-health diagnosis or treatment.
Can healing sessions replace professional medical treatment?
No. Anyone with a medical or mental-health concern should seek advice from an appropriately qualified healthcare professional.